Crew App Support
Getting in
- I don't have a login. Your employer sets it up for you in Investimates (Employees → Login/PIN). Ask the office for your email and PIN.
- I forgot my PIN. Tap "Email me a link instead" on the sign-in screen, or ask the office to reset it.
- My texted code didn't arrive. Wait a minute and try again, and check that the office has your current mobile number.
Using the app
- Clock in / out is the first button on the home screen. Times come from the server, so they are the same on every phone.
- Calendar shows the jobs you are assigned to and anything the office shares with the crew.
- Message the office is a chat with your office. They get a notification when you write.
- Send in a receipt takes a photo and sends it straight to the office.
Notifications
Allow notifications when the app asks. If you said no, turn them on in your phone's Settings → Crew App → Notifications, then close and reopen the app.
Deleting your account
In the app: My information → Request account deletion. Or email us. See the Crew App Privacy Policy.